PASSENGER SAFETY ... At Yellow Cabs, We Care !!

Perception is often NOT the reality, so we share the following to alleviate your travel concerns.

A taxi is a SAFE ALTERNATIVE to other forms of transport, with a 24hour / 7day service availability.

Make sure that you experience a personal feeling of comfort and security by adopting the following procedures whenever you:

Book A Cab:

Phone on 1-800-595-1222, by SMS on 650-771-0933 or by visiting www.yellowcabpeninsula.com

We Keep a Record of Your Journey

Hail a Cab:

If uncomfortable or in doubt about the ‘bona fides’ of your cab driver-

Note the fleet number displayed on the inside front windscreen or the left and right guards (adjacent to the doors) Phone or SMS a friend with the details of your journey or SMS details to Yellow Cabs’ Call Centre on 408-295-9500 and we will confirm receipt of your message. If YOU are helping a friend into a cab, you may wish to record the details of the cab trip and save the details in your mobile’s phonebook or notebook. REMEMBER all e taxie drivers are subjected to ongoing criminal and traffic incident history reviews – if a driver is not in uniform, DON’T ENTER THE VEHICLE!!

Make Your Journey:

We recommend that the left rear seating position be used (diagonally opposite the driver) as the maximum safety seat. Any conversation that you feel is ‘out of order’ should be brought to the attention of the driver. His training states, “… do not initiate conversation except in relation to the business of getting the customer to their destination – if the customer feels inclined to chat, the weather and sport are ideal, ‘safe’ topics”.

If you have hailed a cab:

SMS the details of your trip to e taxie, who will record same and advise the driver that they are aware of your presence in the cab.

Reach Your Destination:

It is YOUR CLEAR CHOICE when your destination is reached, whether or not you would like the driver to light the way to - and wait until you have safely reached - the door.